BM
Bisisiwe M
1 reviews | Active since Aug 2021
23 Aug 2021, 16:47
Can't contact them a...
Can't contact them and they don't forward any more information about the contract
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
23 Aug 2021, 16:55Hi Bisisiwe,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132234
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132234
Regards,
The Mondo Team
Mondo's reply23 Aug 2021, 16:55
Official
Hi Bisisiwe,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132234
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO132234
Regards,
The Mondo Team
Mondo's replyOfficial
27 Aug 2021, 10:19Hi Bisisiwe,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Mondo's reply27 Aug 2021, 10:19
Official
Hi Bisisiwe,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you.
Kindly advise what is a convenient time to make contact.
Regards,
The Mondo Team
Mondo's replyOfficial
23 Sept 2021, 15:43Hi Bisisiwe,
Trust you are well.
As discussed with Mondo, we have found that your query has been resolved,
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
As discussed with Mondo, we have found that your query has been resolved,
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply23 Sept 2021, 15:43
Official
Hi Bisisiwe,
Trust you are well.
As discussed with Mondo, we have found that your query has been resolved,
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
As discussed with Mondo, we have found that your query has been resolved,
Your query will now be closed.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team