ND
Noluthando D
1 reviews | Active since May 2016
31 Jan 2021, 18:38
Cancelled order
**********!!! You better sort out my query.
Helpful (0)
Replies (4)0
Replies (4)ND
Noluthando D's updateReviewer Update
31 Jan 2021, 18:41I was misled into thinking I'm getting a cellphone and 1 telkom simcard for contract upon delivery i got 2 simcards only! I called to cancel within cooling off period and i was told it will be cancelled some1 will come pick up the simcards but your'll did the exact opposite!!!???? Now debiting my account and pestering with calls!!???????? sort this out or else I'm taking it further cz i ain't paying for shiiiiiit!!
ND
Noluthando D's update31 Jan 2021, 18:41
Reviewer Update
I was misled into thinking I'm getting a cellphone and 1 telkom simcard for contract upon delivery i got 2 simcards only! I called to cancel within cooling off period and i was told it will be cancelled some1 will come pick up the simcards but your'll did the exact opposite!!!???? Now debiting my account and pestering with calls!!???????? sort this out or else I'm taking it further cz i ain't paying for shiiiiiit!!
Mondo's replyOfficial
31 Jan 2021, 18:42Hi Noluthando,
We have received your query, one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
We have received your query, one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
Mondo's reply31 Jan 2021, 18:42
Official
Hi Noluthando,
We have received your query, one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
We have received your query, one of our dedicated consultants will be in contact with you during business hours.
Regards
The Mondo Team
Mondo's replyOfficial
04 Feb 2021, 11:38Hi Noluthando,
Please note that we have attempted contacting you with no success.
Kindly respond to our email to advise what is the best possible time to contact you.
Regards
The Mondo Team
Please note that we have attempted contacting you with no success.
Kindly respond to our email to advise what is the best possible time to contact you.
Regards
The Mondo Team
Mondo's reply04 Feb 2021, 11:38
Official
Hi Noluthando,
Please note that we have attempted contacting you with no success.
Kindly respond to our email to advise what is the best possible time to contact you.
Regards
The Mondo Team
Please note that we have attempted contacting you with no success.
Kindly respond to our email to advise what is the best possible time to contact you.
Regards
The Mondo Team
Mondo's replyOfficial
08 Feb 2021, 16:23Hi Noluthando,
As discussed with the account holder, please note that the contracts are cancelled and the query is resolved.
We have made arrangements for account holder to be compensated for the inconvenience caused to him.
Should the account holder have any further queries, he is welcome to call or email us.
Regards
The Mondo Team
As discussed with the account holder, please note that the contracts are cancelled and the query is resolved.
We have made arrangements for account holder to be compensated for the inconvenience caused to him.
Should the account holder have any further queries, he is welcome to call or email us.
Regards
The Mondo Team
Mondo's reply08 Feb 2021, 16:23
Official
Hi Noluthando,
As discussed with the account holder, please note that the contracts are cancelled and the query is resolved.
We have made arrangements for account holder to be compensated for the inconvenience caused to him.
Should the account holder have any further queries, he is welcome to call or email us.
Regards
The Mondo Team
As discussed with the account holder, please note that the contracts are cancelled and the query is resolved.
We have made arrangements for account holder to be compensated for the inconvenience caused to him.
Should the account holder have any further queries, he is welcome to call or email us.
Regards
The Mondo Team