mS
mandy S
1 reviews | Active since Jan 2020
26 Apr 2023, 09:29
Cancelled contract keep debited
At this point I really don’t know what to say anymore.. been going back and forth with this query and still seems like it hasn’t been resolved because i just got an SMS saying MTN is debiting me 1300 something. I can’t be charged for dispute fees by my bank because I have to reverse this deposit evertime..just because someone cant do their job there by MTN Mondo.. I really not happy with your service 😡
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
26 Apr 2023, 09:53Good day Mandy,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO386371
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO386371
Regards,
The Mondo Team
Mondo's reply26 Apr 2023, 09:53
Official
Good day Mandy,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO386371
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO386371
Regards,
The Mondo Team
mS
mandy S's updateReviewer Update
02 May 2023, 15:01Can someone please assist me.. im really running out of patience right now..
mS
mandy S's update02 May 2023, 15:01
Reviewer Update
Can someone please assist me.. im really running out of patience right now..
Mondo's replyOfficial
08 May 2023, 08:32 Good day Mandy,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO386371
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO386371
Regards,
The Mondo Team
Mondo's reply08 May 2023, 08:32
Official
Good day Mandy,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO386371
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. Once we have an update, we will advise you.
Your Case Number is: RCO386371
Regards,
The Mondo Team
mS
mandy S's updateReviewer Update
21 May 2023, 07:40Can someone please tell when is this going to be resolved.. as i have received another Sms “Y'ello! Just a friendly reminder that your MTN debit order of R 4424.65 will go off on 25-May-2023. Have a good month!”
I am really tired of this,and it’s really affecting my credit score.😡
I am really tired of this,and it’s really affecting my credit score.😡
mS
mandy S's update21 May 2023, 07:40
Reviewer Update
Can someone please tell when is this going to be resolved.. as i have received another Sms “Y'ello! Just a friendly reminder that your MTN debit order of R 4424.65 will go off on 25-May-2023. Have a good month!”
I am really tired of this,and it’s really affecting my credit score.😡
I am really tired of this,and it’s really affecting my credit score.😡