Cancellation of contract

Sheesh!!!! Talk about shoddy customer service!!<br> <br> Mondo activated wrong contract in my name....!!! They requested time for internal investigation which I gave them.... Concluded their investigation and promised to cancel the contract and refund me for the deductions from my account...... Imagine my shock at discovering that the contract was instead renewed and my account was STILLLLLL being debited by Mondo!!!!!! <br> <br> Come on...!!!! Get your act together!!!!! .... Your service is slow, unreliable and that customer service line is a joke! Fire someone or get a new strategy to get customers. Me...?: All I want is my money back and you out of my pocket! So please cancel the contract and pay me back ALL my money.<br>