Cancellation not completed- total BS!

<p>I received a device with a Telkom contract but I phoned and cancelled the contract within 7 days.</p> <p>I was told to courier the device, by on of your consultants to:</p> <p>2 Ncondo Place <br />Umhlanga Rocks Drive<br />Umhlanga <br />4319</p> <p>I couriered the unopened device with the sim cards to this address. I received no confirmation of you receiving this device and I was subsequently debited an amount of R321.46. I have received another bill for R232.00 from Telkom.</p> <p>I have called Telkom and they told me that they have received no cancellation order from your side.</p> <p>Please can you clarify all of this as I am under the impression that I no longer have a device, sim cards or contract with you.</p> <p>I also seek clarity on how I will have the amount of R321.46 returned to me. Alternatively I will reverse the debit order with my bank and flag subsequent debit orders as **********.</p>