AH
Ahmed H
1 reviews | Active since Oct 2019
02 Oct 2021, 11:54
Cancellation
Extremely pathetic service, it’s been 5 weeks and I’m still awaiting update on my cancellation.
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Replies (1)
Mondo's replyOfficial
02 Oct 2021, 11:58 Hi Ahmed ,
Thank you for taking the time to write to us about your MTN Cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query and will contact you during business hours.
Your Case Number is: RCO140354.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query and will contact you during business hours.
Your Case Number is: RCO140354.
Regards,
The Mondo Team
Mondo's reply02 Oct 2021, 11:58
Official
Hi Ahmed ,
Thank you for taking the time to write to us about your MTN Cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query and will contact you during business hours.
Your Case Number is: RCO140354.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN Cancellation query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query and will contact you during business hours.
Your Case Number is: RCO140354.
Regards,
The Mondo Team