1 reviews | Active since Nov 2017
Cancellation
Yesterday on the 14th December I did telephonic upgrade with one of your sales people. My current Vodacom number is ********** 983. The upgrade was to an Acer laptop with a WiFi router for 36 months. I want that upgrade cancelled and withdrawn with immediate effect. I tried calling your customer care line and was kept on hold for the longest time.
Your quick assistance will be highly appreciated in this matter. Regards, Amos Job Cell. ********** 478 ID ********** 415083
Good day Mr Job,
We appreciate you raising your query with us.
Thank your for your feedback regarding the hold time as well, we will look into this with a sense of urgency.
With regards to the query on the upgrade, we will get a senior consultant to contact you for assistance with this.
Kind regards,
The Mondo Team
***
Best regards,
Good day Mr Job,
We appreciate you raising your query with us.
Thank your for your feedback regarding the hold time as well, we will look into this with a sense of urgency.
With regards to the query on the upgrade, we will get a senior consultant to contact you for assistance with this.
Kind regards,
The Mondo Team
***
Best regards,
Hi Amos,
As discussed with Christine, your query has been resolved.
Thank you for giving us the opportunity to be of assistance to you.
Please do not hesitate to contact us should you require further assistance.
Kind regards,
The Mondo Team
Best regards,
Hi Amos,
As discussed with Christine, your query has been resolved.
Thank you for giving us the opportunity to be of assistance to you.
Please do not hesitate to contact us should you require further assistance.
Kind regards,
The Mondo Team
Best regards,
Best regards,
Best regards,