LK
Landile K
1 reviews | Active since Jan 2016
10 Aug 2023, 04:58
Cancelation of contract
In 2020 I've took a contract with Mondo a telkom LTE Sim card, within a week I've sent them an email to inform them that the Sim doesn't have coverage and the email recipient was Rasool N , he on the email confirmed that the contract has been canceled. Now I'm listed on credit bureau because of them yet they've confirmed my cancelation. My name is Landile Kenqu cell: ***, upon contacting me I'll provide with the emails. You are really destroying my credit record
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
10 Aug 2023, 08:46 Hi Landile,
Thank you for taking the time to write to us about your Telkom cancellation .
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO426833.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom cancellation .
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO426833.
Regards,
The Mondo Team
Mondo's reply10 Aug 2023, 08:46
Official
Hi Landile,
Thank you for taking the time to write to us about your Telkom cancellation .
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO426833.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom cancellation .
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you.
Your Case Number is: RCO426833.
Regards,
The Mondo Team
LK
Landile K's updateReviewer Update
11 Dec 2024, 12:13This was not sorted now i am struggling contract at Telkom I am told that my account was handed over please sort this because its affecting my credit score.
LK
Landile K's update11 Dec 2024, 12:13
Reviewer Update
This was not sorted now i am struggling contract at Telkom I am told that my account was handed over please sort this because its affecting my credit score.
LK
Landile K's updateReviewer Update
11 Dec 2024, 12:17This was not sorted now i am struggling contract at Telkom I am told that my account was handed over please sort this because its affecting my credit score.
LK
Landile K's update11 Dec 2024, 12:17
Reviewer Update
This was not sorted now i am struggling contract at Telkom I am told that my account was handed over please sort this because its affecting my credit score.