Cancel policy-********** policy sold

Item: Mondo
Rating: 1
Author: Sikhulile K

I cancelled my data policy within 7 days upon inception of policy. Yet Vodacom keeps on debited my bank account. Mondo arranged for the rooter to be collected. Please cancel the policy, send me proof of cancelation. Refund me my money. Your consultant sold me ********** a policy

Helpful (0)

Replies (2)

Mondo's replyOfficial

26 Feb 2021, 10:01

Hi Sikhulile,
As discussed with Kim, please note that we have logged a cancellation for you.

We will keep you updated on the progress of this.
Regards, The Mondo Team

Mondo's reply26 Feb 2021, 10:01

Official

Hi Sikhulile,
As discussed with Kim, please note that we have logged a cancellation for you.

We will keep you updated on the progress of this.
Regards, The Mondo Team

Mondo's replyOfficial

01 Mar 2021, 09:27

Hi Sikulile, As per feedback received from Vodacom, your contract has been cancelled and query is resolved. Vodacom has logged a request to credit you.

*** You may contact Vodacom Customer Care on 082135 to query the credit/refund. Should you have any further queries please feel free to call or email us. Regards,

The Mondo Team

Mondo's reply01 Mar 2021, 09:27

Official