1 reviews | Active since Apr 2017

22 Apr 2017, 12:21

Can't reach mondo

<p>A cellphone was delivered to me yesterday and wanted to activate my SIM but whenever I try to call their call center the line just hangs up. Now it the weekend so meaning I have to sit with a dead phone in till who knows who since the reviews on the yellow blog regarding SIM activation isn't in their favor. I just wish I won't regret moving to telkom.please sort this out pronto.</p>

0
Replies (2)
Mondo
Mondo's reply24 Apr 2017, 09:08
Official

Good day Nico,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

***

Mondo
Mondo's reply20 Jun 2017, 11:31
Official

Hello Niko, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***