ST
Sandra T
1 reviews | Active since Oct 2021
14 Oct 2021, 15:34
Can improve
If they can pay back the money they debit twice on a client's account, it would be great.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
14 Oct 2021, 15:38Hi Sandra,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143636
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143636
Regards,
The Mondo Team
Mondo's reply14 Oct 2021, 15:38
Official
Hi Sandra,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143636
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO143636
Regards,
The Mondo Team
Mondo's replyOfficial
15 Oct 2021, 14:49Hi Sandra,
Trust you are well.
Please note that you may contact Telkom regarding your double debit, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that you may contact Telkom regarding your double debit, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply15 Oct 2021, 14:49
Official
Hi Sandra,
Trust you are well.
Please note that you may contact Telkom regarding your double debit, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that you may contact Telkom regarding your double debit, as we have limited access to the Telkom system.
Your query will now be closed.
Regards,
The Mondo Team