CS
Christa S

1 reviews | Active since Oct 2016

01 Nov 2017, 08:26

BuyMondo will ***** your money!!!

This company is pathetic, anyone even considering taking a contract with them DONT. So after 4 months of fighting and confirmation from Mondo that they cancelled a contract that I will be refunded, they again deducted an amount of R376.14 from my account. This company will ***** your money and they dont help at all!! They admitted they made a mistake and they have called me for the last 4 months apologising and promising they will refund me. Now they owe me R1022.08 and just keeps deducting from my account. They pass the buck and says it is telkom but the contract is with them not with Telkom. I have sent 10 emails since 5 October to a consultant that promised to sort this out, but now I am just ignored.

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Replies (1)
Mondo
Mondo's reply01 Nov 2017, 12:17
Official

Good day Christa,

Thank you for raising your query with Mondo Customer Care again.

Kindly note that we value your feedback and will be in contact with you shortly to advise on a way forward to have your query resolved.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards

Mondo Customer Care

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