CS
Cindy S
1 reviews | Active since Nov 2019
04 Nov 2019, 11:10
Buy mondo/ rewards co
Worst experience ever . Do not get contracts thru them for mtn vodacom or telkom. Been trying to cancel contract after i realised not an mtn representative that called me. 4 weeks later still not cancelled but debit order quickly taken off my account. Stay away pls cannot emphasize it enough
Helpful (0)
Replies (10)0
Replies (10)
Mondo's replyOfficial
04 Nov 2019, 11:28Good Day Cindy,
Thank you for raising your query with us.
Please email us on *** with your contact details in order to assist with your query.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please email us on *** with your contact details in order to assist with your query.
Kind Regards,
Mondo Team
Mondo's reply04 Nov 2019, 11:28
Official
Good Day Cindy,
Thank you for raising your query with us.
Please email us on *** with your contact details in order to assist with your query.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please email us on *** with your contact details in order to assist with your query.
Kind Regards,
Mondo Team
Mondo's replyOfficial
05 Nov 2019, 10:54Good Day Cindy,
As discussed with our consultant, please note that we have placed priority on your cancellation.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that we have placed priority on your cancellation.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply05 Nov 2019, 10:54
Official
Good Day Cindy,
As discussed with our consultant, please note that we have placed priority on your cancellation.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that we have placed priority on your cancellation.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
07 Nov 2019, 16:37Good Day Cindy,
Please note that your cancellation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your cancellation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply07 Nov 2019, 16:37
Official
Good Day Cindy,
Please note that your cancellation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your cancellation is still in progress.
We will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
15 Nov 2019, 17:02 Good Day Cindy,
Please note that our team has escalated your cancellation to higher management at MTN.
We have requested for them to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that our team has escalated your cancellation to higher management at MTN.
We have requested for them to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply15 Nov 2019, 17:02
Official
Good Day Cindy,
Please note that our team has escalated your cancellation to higher management at MTN.
We have requested for them to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that our team has escalated your cancellation to higher management at MTN.
We have requested for them to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
19 Nov 2019, 16:25Good Day Cindy,
As discussed with our consultant, please note that we have requested for MTN to place priority on your cancellation.
We sincerely apologize for all the inconvenience you have been caused.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that we have requested for MTN to place priority on your cancellation.
We sincerely apologize for all the inconvenience you have been caused.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply19 Nov 2019, 16:25
Official
Good Day Cindy,
As discussed with our consultant, please note that we have requested for MTN to place priority on your cancellation.
We sincerely apologize for all the inconvenience you have been caused.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that we have requested for MTN to place priority on your cancellation.
We sincerely apologize for all the inconvenience you have been caused.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
CS
Cindy S's updateReviewer Update
19 Nov 2019, 18:00Mtn has indicated they dont do the cqncellations your offices must send the cancellation to them. Further your sms states 25 to 48 hours cancellation would be effected again this hasnt happened. Please place what you sms to me into this as well as they contradict eachother.
CS
Cindy S's update19 Nov 2019, 18:00
Reviewer Update
Mtn has indicated they dont do the cqncellations your offices must send the cancellation to them. Further your sms states 25 to 48 hours cancellation would be effected again this hasnt happened. Please place what you sms to me into this as well as they contradict eachother.
Mondo's replyOfficial
22 Nov 2019, 17:20 Good Day Cindy,
Please note that your contract is cancelled.
We are awaiting feedback on the credit.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your contract is cancelled.
We are awaiting feedback on the credit.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply22 Nov 2019, 17:20
Official
Good Day Cindy,
Please note that your contract is cancelled.
We are awaiting feedback on the credit.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that your contract is cancelled.
We are awaiting feedback on the credit.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
27 Nov 2019, 16:23Good Day Cindy,
As discussed with our consultant, please note that we are awaiting feedback from the network service provider on the date that the credit will be processed.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that we are awaiting feedback from the network service provider on the date that the credit will be processed.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply27 Nov 2019, 16:23
Official
Good Day Cindy,
As discussed with our consultant, please note that we are awaiting feedback from the network service provider on the date that the credit will be processed.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
As discussed with our consultant, please note that we are awaiting feedback from the network service provider on the date that the credit will be processed.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
29 Nov 2019, 19:18Good Day Cindy,
Please note that we are still awaiting feedback from the network service provider on the date that the credit will be processed.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that we are still awaiting feedback from the network service provider on the date that the credit will be processed.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply29 Nov 2019, 19:18
Official
Good Day Cindy,
Please note that we are still awaiting feedback from the network service provider on the date that the credit will be processed.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Please note that we are still awaiting feedback from the network service provider on the date that the credit will be processed.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
02 Dec 2019, 16:44Good Day Cindy,
The network service provider has confirmed that the credits have been processed and this query is resolved.
Please feel free to email us should you have any further queries.
Kind Regards,
Mondo Team
The network service provider has confirmed that the credits have been processed and this query is resolved.
Please feel free to email us should you have any further queries.
Kind Regards,
Mondo Team
Mondo's reply02 Dec 2019, 16:44
Official
Good Day Cindy,
The network service provider has confirmed that the credits have been processed and this query is resolved.
Please feel free to email us should you have any further queries.
Kind Regards,
Mondo Team
The network service provider has confirmed that the credits have been processed and this query is resolved.
Please feel free to email us should you have any further queries.
Kind Regards,
Mondo Team