Buy Mondo MTN upgrade disappointment of service.

MTN upgrade. Buy Mondo direct telephonic agent phones me to sell an upgrade. I am walking and talking and she runs through her high pitched sale with a myriad of details of different offers. I agree IN PRINCIPAL to accept her offer of upgrade SUBJECT to her emailing me the details of the offer before I accept the final airtime/data package. Very soon after, MTN contracts send me their terms and conditions without details of the offering (just giving meaningless codes relevant to the airtime/data offering). Then the couriers phone before delivery and I refuse to accept delivery on the basis that once I accept delivery I am committed to the contract while I still do not understand what I am accepting.

I let the matter stand for a while waiting for Buy Mondo to question the issue of the return - which they did a week or so later. The gentlemen said he would look into the matter and revert to me the same day. He never did.

Subsequently, I phoned Buy mondo and explained the matter. The call agent would also look into the matter. She never did.

I have since sent 6 emails to ********** to which the do not acknowledge receipt of the email nor do they respond. Maybe their email address should be **********

However, I recommend that MTN steer well clear of this "partner". They aren't doing MTN's reputation any good.