LW
Lorenzo W
1 reviews | Active since Mar 2022
14 Mar 2022, 09:49
Bully system on a corporate level
I'm utterly disgusted by the service that Mondo and MTN deliver, I personally will never recommend anyone to do business with them. I app**** for 1 device and received 2 devices in September 2021 and returned the extra device the following day and up to this day its still a battle. I'm busy paying for something I don't have and now I'm being black listed because I refuse to pay for a device I returned and no longer have.
So sad hellopeter only allows you to give a 1 star review...please add a feature of zero star
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Mondo's replyOfficial
14 Mar 2022, 10:51Hi,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO197615
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO197615
Regards,
The Mondo Team
Mondo's reply14 Mar 2022, 10:51
Official
Hi,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO197615
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO197615
Regards,
The Mondo Team