1 reviews | Active since Feb 2017

24 Feb 2017, 10:02

Bull****ters and *****s

<p>So i finally get contacted by a mondo agent and i get promised the world. And also getting a refund on my so call admin charges. And if i need anything i should just contact her and she will sort it out. </p> <p>.so device finally got delivered 14 days later then promised 14days delivery. But still no refund and another 3 days later the thing isny connected to network and cant seem to get hold of any 1 to assist in activating the device not even the person that said contact me and ill help u asap. Send her a mail and 3 days later no response. Looks like they only respond to hello peter messages. To save their image a littlebit </p>

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Replies (3)
Mondo
Mondo's reply24 Feb 2017, 10:29
Official

Good day Quintin,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care

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's update24 Feb 2017, 11:40
Reviewer Update

Thank you kim for getting back to me so quickly and helping me out.

Mondo
Mondo's reply24 Feb 2017, 11:59
Official

Hello Quintin, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***