1 reviews | Active since Aug 2016

20 Oct 2016, 18:06

Bogus contract

<p>I got a call fom mondo to offer me a telkom contract of Huwawei yii, 50 minutes,300MB data and an extra 75MB data but when the package came it had a cellphone,22 minutes and 34MB data. I tried calling them twp times to no vail as the call centre always tells the agents are all busy. I then called telkom only to find out that the deal only consisted of the cellphone 50 minutes and 75 mb data not 300. I sent them an e-mail that I am not satisfied with the package the have to take it back as it is still within the 7day period but they now are not responding. I dont want to find myself working with such people who lie to their clienta. This is day light ******* and I don't want their contract anymore. They should just send the courier to come pick it up.</p>

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Replies (1)
Mondo
Mondo's reply21 Oct 2016, 08:23
Official

Good day Thobile,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care

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Best regards,