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claire S

1 reviews | Active since Oct 2018

21 Mar 2022, 08:53

Blocked my Contract

my sons celphone contract is being blocked because of some order from Mondo from December 2021 that he never ordered. MTN says that they cant unblock it even though we have a direct contract with them and have never dealt with Modo. Unclock the so called order

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Replies (2)
Mondo
Mondo's reply22 Mar 2022, 08:48
Official
Hi Claire,

Trust you are well.

Thank you for taking the time to write to us about your MTN query.

We do apologize for the inconvenience caused.

As per our records, we are unable to pick up any applications with the above cellphone number provided.

Due to the above, kindly provide us with your ID number for further assistance.

Case No: RCO200604

Regards,

The Mondo Team
Mondo
Mondo's reply06 Apr 2022, 10:24
Official
Hi Claire,

Please provide us with your ID number for further assistance regarding your query.

Regards,

The Mondo Team