GD
Goolam D
1 reviews | Active since May 2015
01 Sept 2021, 07:41
Billed four times what I agreed
Please explain why my debit thus month is 4 times what I have agreed
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
01 Sept 2021, 08:41Hi Goolam,
Thank you for taking the time to write to us about your Telkom debit.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO133907
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom debit.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO133907
Regards,
The Mondo Team
Mondo's reply01 Sept 2021, 08:41
Official
Hi Goolam,
Thank you for taking the time to write to us about your Telkom debit.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO133907
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom debit.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO133907
Regards,
The Mondo Team
Mondo's replyOfficial
03 Sept 2021, 09:46 Hi Goolam,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your query.
Kindly advise what is a convenient time to make contact.
Regards,The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your query.
Kindly advise what is a convenient time to make contact.
Regards,The Mondo Team
Mondo's reply03 Sept 2021, 09:46
Official
Hi Goolam,
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your query.
Kindly advise what is a convenient time to make contact.
Regards,The Mondo Team
Trust you are well.
Please note that we have been unsuccessful in attempting to contact you regarding your query.
Kindly advise what is a convenient time to make contact.
Regards,The Mondo Team