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Francois B
1 reviews | Active since Oct 2013
17 Apr 2023, 12:01
Biggest ****s ever
Can i give i lower score than 1 star? I want to give them - 700 like the money the owe me!!!
Lady from mondo telling me i can cancel my contract hastle free within 10 days of receiving my device.
Sending me the wrong device i did so the next day.
Hastle free my behind!!!!! Been almost 2 months with 2 debit orders deducted from my account and it is still not canceled.
What a joke. Biggest ****s i have ever come accross.
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Replies (1)
Mondo's replyOfficial
17 Apr 2023, 12:11Good day Francois,
Thank you for taking the time to write to us about your MTN cancellation query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO371051
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO371051
Regards,
The Mondo Team
Best regards,
Mondo's reply17 Apr 2023, 12:11
Official
Good day Francois,
Thank you for taking the time to write to us about your MTN cancellation query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO371051
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN cancellation query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO371051
Regards,
The Mondo Team
Best regards,