Big ****

In June 2018, i was contacted from Mondo on behalf of MTN. My contract for MtN had expired and a consultant from Mondo contacted me to offer me an upgrade. I accepted the upgrade and was supposed to receive a new handset as part of the deal.

That was 4 months ago, and I am yet to receive my handset but i am still being charged on a monthly basis from MTN . I have wasted alot of airtime and patience trying to resolve the issue with Mondo. The consultants and rude and non helpful. I have been promised a call back or assistance with my problem for the last 3 months.

I have contacted MTN and their solution is to lay a complaint with the police about ***** so i can be reimbursed my money from them. I have since contacted Mondo time and again to ask for a copy of my contract and they are yet to get back to me.

I really do not know what to do, but please be careful of Mondo cause they are ************.