1 reviews | Active since Feb 2013
BEWARE!!! They ****, Lie and Mislead you into UNWANTED contracts!!!!
I was contacted by this company (seems they trade under 3 different names? Mondo Mobile, Buy Mondo, Rewards company), who claimed to represent Vodacom. I was lead to believe that they would upgrade my cell phone Data package from a 2GB to a 5GB at a very competitive price, which I accepted. What I actually got was a completely new data contract with a Wifi ****le, that I can not use on my cell phone, and which I have NO use for. I still have the ****le unopened and never used. They duped me into a worthless, new, 2 year contract. I called them and asked to complain and they said there was nothing they could do. I asked to listen to the recording so I could show them that I was purposefully mislead, but they refuse to let me hear the recording, sending me on a wild goose chase with Vodacom Customer care. All while I continue to pay for something I never ever wanted. I don't mind paying but I want the data on my phone!!!! SHAME ON YOU MONDO!!!!! DISGUSTING!!!!!
Good day Nathan,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Good day Nathan,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
