1 reviews | Active since Jan 2016
BERYL DID IT! GO MONDO!
Mondo contacted me and offered me a package deal that was just fantastic. But when they needed to supply me the device, their supplier had a delay in consignment. After battling for almost 3 months to get the devices delivered, their supplier then said they were not going to make more units available any longer, and Mondo still needed to send my device. I refused to allow my contract to be cancelled and my admin fee returned. Beryl went out of her way to make sure I got a device and my contract deal would remain in place. Just want to thank her for her excellent service as I wasn't the easiest person to deal with, and the fact that she remained calm, polite and helpful in the face of the storm. My device is already on its way! I am looking forward to a good business future with Mondo Mobile as I intend to streamline all my mobile contracts with them.
Thank you for taking the time to post a compliment on the service you received from Beryl.
Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
***
Thank you for taking the time to post a compliment on the service you received from Beryl.
Here at Mondo we pride ourselves in providing consistent World Class Service to all customers and we are delighted that you are happy with the service that you received.
Please do not hesitate to contact us should you require any further assistance.
Kind Regards,
Mondo Customer Care
***
