Being charged without delivery

I received a call two weeks ago with what sounded like a good deal by a Mondo call center agent on behalf of Telkom. After a vigorous sales pitch by Nancy I accepted the offer for a tablet for R89 a month. The details were explained to me and I was assured of an email confirming all the details of the contract as well as delivery of the device withing 3 to 5 working days.<br> <br> It is now 10 days later and I have not received any device.<br> So I am left wondering if I have been duped or is this just a result bad service.<br> I am hoping others don't have the misfortune as I had.<br>