DN
Dumisani N
1 reviews | Active since Feb 2022
27 Jul 2023, 13:23
****, BE CAREFUL
I app**** online using mondo and I was approved for a phone via MTN, the phone was supposed to be delivered yesterday however it wasn’t. I had to call them for and update and I was told “ order cancelled due to system error I can reapply again in 30 days “ How does this make sense ? Wasted my time and now I have approved the debit order for R900 hopefully they don’t deduct as I don’t have the phone
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Mondo's replyOfficial
27 Jul 2023, 13:31Hi Dumisani N,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO423609
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO423609
Regards,
The Mondo Team
Mondo's reply27 Jul 2023, 13:31
Official
Hi Dumisani N,
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO423609
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query. We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO423609
Regards,
The Mondo Team