Bad service Mondo

Good day. I would like to share my awful experience with Mondo. I have been struggling for over 3 weeks to get my order closed with Mondo. MTN keep on telling that the order is not closed on Mondo's side. I have made so many calls, used up many of my minutes, trying to get this matter solved. I have spoken to many consultants, I have all their names too, but with no success. I get told the same thing every time by different people. And the problem just doesn't get sorted out. The worst service ever!!! And they keep on saying its a technical problem. Who's fault is that? I keep on asking them to put me through to the Line Supervisor but this they won't do either...I wonder why? I would NEVER ever recommend Mondo to anyone. STAY AWAY! And they must never phone me again offering me a deal. And I've told them this. I wonder how they got hold of my info? How did they know I was due for an upgrade? I wonder where the POPI Act is applicable here? Just asking... They get a minus 10 rating from me. Absolutely pathetic.