AB
Alida B
1 reviews | Active since Mar 2015
13 Jan 2020, 09:13
Bad service MONDO
Mondo offered contract. Promised a DUAL sim as this is the only one i would accept. Repeated to me on recording that it will be a Dual Sim with memory slot... got the phone and it's a single sim... Excuse is 'sorry, Vodacom does not do Dual sim, would you like to cancel the contract" ***!! you wasting my time and energy with this false advertising/sales. Ms Singh... i think you need to look for another job! No proper apology or explanation from Mondo. Will not deal with them ever again! cancelling this contract..... BAD SERVICE
Helpful (0)
Replies (2)0
Replies (2)Mondo's replyOfficial
13 Jan 2020, 09:16Good Day Alida,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's reply13 Jan 2020, 09:16
Official
Good Day Alida,
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we are attending to your query with the utmost urgency.
Kind Regards,
Mondo Team
Mondo's replyOfficial
14 Jan 2020, 08:17Good Day Alida,
As discussed with our consultant, you have agreed to keep the contract.
Your query is now resolved. Our team has made arrangements for you to be compensated.
Should you have any further queries please feel free to email us.
Kind Regards,
Mondo Team
As discussed with our consultant, you have agreed to keep the contract.
Your query is now resolved. Our team has made arrangements for you to be compensated.
Should you have any further queries please feel free to email us.
Kind Regards,
Mondo Team
Mondo's reply14 Jan 2020, 08:17
Official
Good Day Alida,
As discussed with our consultant, you have agreed to keep the contract.
Your query is now resolved. Our team has made arrangements for you to be compensated.
Should you have any further queries please feel free to email us.
Kind Regards,
Mondo Team
As discussed with our consultant, you have agreed to keep the contract.
Your query is now resolved. Our team has made arrangements for you to be compensated.
Should you have any further queries please feel free to email us.
Kind Regards,
Mondo Team
