AT
Alexia T
1 reviews | Active since Nov 2012
20 Feb 2024, 10:56
Bad service from Mondo Rewards
Good day. Since last year June I had trouble with upgrades that were done without my consent. Only 2 of the 4 upgrades I managed to cancel. I've tried to cancel the other two, with no response. If any one has the contact information of the CEO can you please let me know.
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Mondo's replyOfficial
20 Feb 2024, 11:38 Hi Alexia ,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Mondo Team
Mondo's reply20 Feb 2024, 11:38
Official
Hi Alexia ,
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Vodacom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Regards,
The Mondo Team