WD
Whitney D
1 reviews | Active since Sept 2020
09 May 2021, 11:21
Bad Service from Mondo
My application has been processed on the 28th April I was told it takes 3-7 working days I'm still waiting not even a phone call to advise that there's no stock I have to call in,as if I work for Mondo com'on I won't pay for any fees but if I don't get the phone by this coming week you can cancel my application
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
09 May 2021, 11:29Hi Whitney,
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused and lack of communication.
We will get one of our Customer Care Consultant to contact you within business hours and assist with your query.
Your refence number is RCO118831
Regards,
The Mondo Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused and lack of communication.
We will get one of our Customer Care Consultant to contact you within business hours and assist with your query.
Your refence number is RCO118831
Regards,
The Mondo Team
Mondo's reply09 May 2021, 11:29
Official
Hi Whitney,
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused and lack of communication.
We will get one of our Customer Care Consultant to contact you within business hours and assist with your query.
Your refence number is RCO118831
Regards,
The Mondo Team
Thank you for reaching out to us. We sincerely apologize for the inconvenience caused and lack of communication.
We will get one of our Customer Care Consultant to contact you within business hours and assist with your query.
Your refence number is RCO118831
Regards,
The Mondo Team
WD
Whitney D's updateReviewer Update
11 May 2021, 09:54 Zandile Shezi changed my mind, best service received
WD
Whitney D's update11 May 2021, 09:54
Reviewer Update
Zandile Shezi changed my mind, best service received
Mondo's replyOfficial
11 May 2021, 10:13Hi Whitney,
As discussed with Kim, you have advised that your query is resolved and you will be going to the MTN store to confirm id they have stock.
Please call or email our team if you have any further queries.
Regards,
The Mondo Team
As discussed with Kim, you have advised that your query is resolved and you will be going to the MTN store to confirm id they have stock.
Please call or email our team if you have any further queries.
Regards,
The Mondo Team
Mondo's reply11 May 2021, 10:13
Official
Hi Whitney,
As discussed with Kim, you have advised that your query is resolved and you will be going to the MTN store to confirm id they have stock.
Please call or email our team if you have any further queries.
Regards,
The Mondo Team
As discussed with Kim, you have advised that your query is resolved and you will be going to the MTN store to confirm id they have stock.
Please call or email our team if you have any further queries.
Regards,
The Mondo Team