NB
Naeema B
1 reviews | Active since Aug 2023
24 Oct 2023, 08:55
Bad service
I did two application for contracts one was delivered and the other was not after a total of 7days and alot of phone calls i found ot that the application was cancelled and nobody told me. Bad service, very unhappy.
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Replies (1)
Mondo's replyOfficial
24 Oct 2023, 09:19Good day,
Thank you for taking the time to write to us about your new application.
We sincerely apologize for the level of service you have received.
Please note due to the high demand of the Apple iPhone _15 your recent application was cancelled as there was no stock available and we are deeply sorry that you were not updated.
We have escalated for our MTN sales team to be in contact with you for a new contract deal.
Your Case Number is: RCO446262.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your new application.
We sincerely apologize for the level of service you have received.
Please note due to the high demand of the Apple iPhone _15 your recent application was cancelled as there was no stock available and we are deeply sorry that you were not updated.
We have escalated for our MTN sales team to be in contact with you for a new contract deal.
Your Case Number is: RCO446262.
Regards,
The Mondo Team
Mondo's reply24 Oct 2023, 09:19
Official
Good day,
Thank you for taking the time to write to us about your new application.
We sincerely apologize for the level of service you have received.
Please note due to the high demand of the Apple iPhone _15 your recent application was cancelled as there was no stock available and we are deeply sorry that you were not updated.
We have escalated for our MTN sales team to be in contact with you for a new contract deal.
Your Case Number is: RCO446262.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your new application.
We sincerely apologize for the level of service you have received.
Please note due to the high demand of the Apple iPhone _15 your recent application was cancelled as there was no stock available and we are deeply sorry that you were not updated.
We have escalated for our MTN sales team to be in contact with you for a new contract deal.
Your Case Number is: RCO446262.
Regards,
The Mondo Team