JU
Jacques U
1 reviews | Active since Apr 2019
03 May 2020, 21:10
BAD service delivery to customer
Waiting now for more that 8 days just to get confirmation of delivery.
Helpful (0)
Replies (9)0
Replies (9)
Mondo's replyOfficial
04 May 2020, 09:22Good Day Jacques,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Mondo's reply04 May 2020, 09:22
Official
Good Day Jacques,
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
Thank you for raising your query with us.
Please note that we will be in contact with you shortly.
Kind Regards,
Mondo Team
JU
Jacques U's updateReviewer Update
05 May 2020, 14:24Wow, Still no reply. Only promises of we will get back to you. It has now been almost 10 days! Well done once again on bad service. Please guys, do not use this company
JU
Jacques U's update05 May 2020, 14:24
Reviewer Update
Wow, Still no reply. Only promises of we will get back to you. It has now been almost 10 days! Well done once again on bad service. Please guys, do not use this company
Mondo's replyOfficial
06 May 2020, 16:56Good Day Jacques,
As discussed with our consultant, kindly forward us your latest bank statements.
We will keep you updated on the progress of your application.
Kind Regards,
Mondo Team
As discussed with our consultant, kindly forward us your latest bank statements.
We will keep you updated on the progress of your application.
Kind Regards,
Mondo Team
Mondo's reply06 May 2020, 16:56
Official
Good Day Jacques,
As discussed with our consultant, kindly forward us your latest bank statements.
We will keep you updated on the progress of your application.
Kind Regards,
Mondo Team
As discussed with our consultant, kindly forward us your latest bank statements.
We will keep you updated on the progress of your application.
Kind Regards,
Mondo Team
Mondo's replyOfficial
12 May 2020, 14:49Good Day Jacques,
Kindly note that your application is still in progress.
Our team has attempted contacting you to provide an update with no success.
We will keep you posted on the status of your application.
Kind Regards,
Mondo Team
Kindly note that your application is still in progress.
Our team has attempted contacting you to provide an update with no success.
We will keep you posted on the status of your application.
Kind Regards,
Mondo Team
Mondo's reply12 May 2020, 14:49
Official
Good Day Jacques,
Kindly note that your application is still in progress.
Our team has attempted contacting you to provide an update with no success.
We will keep you posted on the status of your application.
Kind Regards,
Mondo Team
Kindly note that your application is still in progress.
Our team has attempted contacting you to provide an update with no success.
We will keep you posted on the status of your application.
Kind Regards,
Mondo Team
Mondo's replyOfficial
18 May 2020, 11:09Good Day Jacques,
Kindly note that we have escalated your application to MTN to advise on the status.
We have requested for management to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that we have escalated your application to MTN to advise on the status.
We have requested for management to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply18 May 2020, 11:09
Official
Good Day Jacques,
Kindly note that we have escalated your application to MTN to advise on the status.
We have requested for management to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that we have escalated your application to MTN to advise on the status.
We have requested for management to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
20 May 2020, 13:53Good Day Jacques,
Kindly note that we have escalated your application to MTN to advise on the status.
We have requested for management to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that we have escalated your application to MTN to advise on the status.
We have requested for management to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply20 May 2020, 13:53
Official
Good Day Jacques,
Kindly note that we have escalated your application to MTN to advise on the status.
We have requested for management to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that we have escalated your application to MTN to advise on the status.
We have requested for management to place priority on this.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
25 May 2020, 12:17Good Day Jacques,
Kindly note that we have escalated your application higher management at MTN to advise on the status of your application.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that we have escalated your application higher management at MTN to advise on the status of your application.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply25 May 2020, 12:17
Official
Good Day Jacques,
Kindly note that we have escalated your application higher management at MTN to advise on the status of your application.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that we have escalated your application higher management at MTN to advise on the status of your application.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
01 Jun 2020, 09:38Good Day Jacques,
Kindly note that we have escalated your application higher management at MTN to advise on the outcome of your application status.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that we have escalated your application higher management at MTN to advise on the outcome of your application status.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply01 Jun 2020, 09:38
Official
Good Day Jacques,
Kindly note that we have escalated your application higher management at MTN to advise on the outcome of your application status.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that we have escalated your application higher management at MTN to advise on the outcome of your application status.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's replyOfficial
08 Jun 2020, 13:51Good Day Jacques,
Kindly note that the MTN team has placed priority on this and will revert with feedback.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that the MTN team has placed priority on this and will revert with feedback.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Mondo's reply08 Jun 2020, 13:51
Official
Good Day Jacques,
Kindly note that the MTN team has placed priority on this and will revert with feedback.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team
Kindly note that the MTN team has placed priority on this and will revert with feedback.
Our team will keep you updated on the progress of this.
Kind Regards,
Mondo Team