BM
Busi M

1 reviews | Active since Jul 2021

23 Aug 2021, 15:41

Bad service

I will never recommend mondo to anyone service is bad

0
Replies (2)
Mondo
Mondo's reply23 Aug 2021, 15:44
Official
Hi Busi,
 
Thank you for taking the time to write to us about your MTN query.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO129843
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply23 Aug 2021, 16:33
Official
Hi Busi,

Trust you are well.
 
As discussed with Nicole, we have found that your cancellation was done.

Your query is resolved and will be closed.

Thank you for allowing us to look into your query.

Please call or email us if you have any further queries.

We do apologize for the level of service you received.

Regards, 
 
The Mondo Team