FM
FHATUWANI M
1 reviews | Active since May 2022
10 May 2022, 16:08
Bad service
The agents are not available to help you when you call, their WhatsApp number you will be promised to be assigned an agent to assist you but to no avail
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
10 May 2022, 16:13Hi Fhatuwani,
Trust you are well.
Thank you for taking the time to write to us about your Telkom dispute.
We do apologize for the level of service which you have received thus far.
Kindly note that an investigation has been logged for the sale call recording to be assessed.
Once we receive feedback, we will be in contact with you and advise you accordingly.
Case Number: RCO223409
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom dispute.
We do apologize for the level of service which you have received thus far.
Kindly note that an investigation has been logged for the sale call recording to be assessed.
Once we receive feedback, we will be in contact with you and advise you accordingly.
Case Number: RCO223409
Regards,
The Mondo Team
Mondo's reply10 May 2022, 16:13
Official
Hi Fhatuwani,
Trust you are well.
Thank you for taking the time to write to us about your Telkom dispute.
We do apologize for the level of service which you have received thus far.
Kindly note that an investigation has been logged for the sale call recording to be assessed.
Once we receive feedback, we will be in contact with you and advise you accordingly.
Case Number: RCO223409
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom dispute.
We do apologize for the level of service which you have received thus far.
Kindly note that an investigation has been logged for the sale call recording to be assessed.
Once we receive feedback, we will be in contact with you and advise you accordingly.
Case Number: RCO223409
Regards,
The Mondo Team
Mondo's replyOfficial
24 May 2022, 16:23Hi Fhatuwani,
Trust you are well.
Please note that your recent Telkom dispute was deemed invalid, as the sales agent advised you correctly of the deal.
You may contact us on *** for further feedback.
We do apologize for the inconvenience caused.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent Telkom dispute was deemed invalid, as the sales agent advised you correctly of the deal.
You may contact us on *** for further feedback.
We do apologize for the inconvenience caused.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply24 May 2022, 16:23
Official
Hi Fhatuwani,
Trust you are well.
Please note that your recent Telkom dispute was deemed invalid, as the sales agent advised you correctly of the deal.
You may contact us on *** for further feedback.
We do apologize for the inconvenience caused.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent Telkom dispute was deemed invalid, as the sales agent advised you correctly of the deal.
You may contact us on *** for further feedback.
We do apologize for the inconvenience caused.
Your query will now be closed.
Regards,
The Mondo Team