Bad service

Dear to you all I brought the phone on Mondo on last month then on the 27 they deducted money from my account then they were supposed to send to the courier.then on the 30 the was supposed to be deliverer but they never did even a call that maybe they got problems but nothing. Then on Monday then send (DSV) sms that saying that the phone will be delivered but never happened again then I had to call them with my airtime then promised me to deliver on the following day that was Tuesday then Tuesday they never pitch or a call anything from me again called them then they promised this time on Wednesday. On that Wednesday I told them that I had to leave I need that phone before 1:30 because I was to catch the flight to other province for work I waited for them until afternoon then the flight left me because I needed that phone to use it for work I explained that to them.I called them them again then they promised again to Thursday I waited for the whole day they never pitch I got the suspended at work for not pitch at work cz now I didn’t have smartphones to use on the emails. They don’t care for their customers and they are rude especially roben I think from distribution or something. The is this other guy who promised to give e an update but he never did that guy is mr B mowake and I also spoke to nomsa who was assisting me and she transferred me to the manager didn’t do anything. MONDO AND DSV YOU GOOD AT EMPTY PROMISED

TO DSV YOU ARE USELESS YOU DON’T CARE ABOUT CUSTOMERS management you good at empty promises Nomsa good work thanks Roben you are rude and you must learn to speak with customers MR mowase you are good at empty promise

I did receive the phone after two weeks of being waiting.

I would like to see those people who were involved in this get punishment for doing what they did to the customer. I would like to see justices in this matter. I would be very happy if the people involved this get warnings and I would be very happy to get my compensation for the money that I used to for fighting that I never catch because of your stuff that make delays every things even I’m still in the suspended at work because I didn’t show up cause I didn’t have phone to check my email at work we work with emails. In everything you do please copy me Thank you