Bad service and poor to no feedback and assistance

Ref. No.: *** Ref. No.: RC*** Mondo phoned me on the 30/04/2021 at 11.44 person I spoke to is Bradley Pillay. He upgraded my 3G from R199per/month for 2G to R199per/month for 5G. He however put me on the wrong package. I spoke to Zantle at Mondo on Monday the 23/08/2021 she looked up the voice recording and stated to me that is was there mistake and it will be rectified. I spoke to Mondo again on the 27/08/2021. I insist to be reimbursed for all the data I did not get as I paid for. Till today 02/09/2021 not a word from them. Be Wary of this company bad service and very poor feedback and assistance.