1 reviews | Active since May 2017

08 Mar 2018, 16:48

Bad Service and False Information

I am disappointing with MONDO company https://www.buymondo.co.za/ they push to make sales but do not deliver or care for their clients. I emailed them on 2 Mar and they only rep**** yesterday 7 Mar. I am not happy I am not even interested in getting my phone with them I will go directly to #telkom to get my phone deal. Order code they gave me does even exist. Don't support such.

Rewardsco Customer Care ********** Mar 7 (1 day ago) to me Dear Valued Customer, \ Thank you for the below email. We sincerely apologise for the delayed response. We were experiencing technical difficulties, should you still require assistance please notify us. Kind Regard

Mondo Tea

E: **********

T: ********** / **********

From: Nthabi Mokgosi ********** Sent: 02 March 2018 12:27 PM To: Rewardsco Customer Care ********** Subject: huawei-p8-lite

Good day, I got a message that I will get my phone in 7 days but nothing yet and R99 was deducted from my account.

Please advise. ID--------- | ********** 881 Thanks

0
Replies (1)
Mondo
Mondo's reply09 Mar 2018, 07:21
Official

Good Morning Lebogang

Thank you for raising your query with us. Please allow us the opportunity to assist you further.

We apologise for any inconvenience caused.

Kind regards

Mondo team