RS
Ricardo S
1 reviews | Active since May 2023
31 May 2023, 14:33
Bad service
Very Bad service from Mondo MTN. I took out a contract and been waiting 3 months for them to activate my account. Tried to take another contract and been waiting 3 weeks for them to get back to me.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
31 May 2023, 14:38Hi Ricardo,
Thank you for reaching out to us regarding your MTN activation query.
A request has been sent to MTN to assist with an urgent activation.
We do apologize for the delay and inconvenience caused.
Case No: RCO403226
Regards,
The Mondo Team
Thank you for reaching out to us regarding your MTN activation query.
A request has been sent to MTN to assist with an urgent activation.
We do apologize for the delay and inconvenience caused.
Case No: RCO403226
Regards,
The Mondo Team
Mondo's reply31 May 2023, 14:38
Official
Hi Ricardo,
Thank you for reaching out to us regarding your MTN activation query.
A request has been sent to MTN to assist with an urgent activation.
We do apologize for the delay and inconvenience caused.
Case No: RCO403226
Regards,
The Mondo Team
Thank you for reaching out to us regarding your MTN activation query.
A request has been sent to MTN to assist with an urgent activation.
We do apologize for the delay and inconvenience caused.
Case No: RCO403226
Regards,
The Mondo Team
RS
Ricardo S's updateReviewer Update
31 May 2023, 14:41Same story everyday, I can give a list of names of consultants I have spoken to. They will get back to me before end of the bussiness day, but then I have to phone them again the next day. No manager or senior has contacted me to find a solution to this. Very Bad service.
RS
Ricardo S's update31 May 2023, 14:41
Reviewer Update
Same story everyday, I can give a list of names of consultants I have spoken to. They will get back to me before end of the bussiness day, but then I have to phone them again the next day. No manager or senior has contacted me to find a solution to this. Very Bad service.
Mondo's replyOfficial
31 May 2023, 14:48Thank you for the above response.
As per our records, one of our customer care managers made contact with you, a short while ago.
As per our records, one of our customer care managers made contact with you, a short while ago.
Mondo's reply31 May 2023, 14:48
Official
Thank you for the above response.
As per our records, one of our customer care managers made contact with you, a short while ago.
As per our records, one of our customer care managers made contact with you, a short while ago.