ee
emily.lekoe emily.lekoe
1 reviews | Active since Aug 2016
24 Mar 2022, 14:23
Bad service
Your service is very poor, I have spoken to 4 consultants who dropped the call on me. My application is with MTN, I don't know what your association with them is and as a client I shouldn't be feeling the broken chain between you and them
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Replies (1)
Mondo's replyOfficial
24 Mar 2022, 14:26Good day Emily,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO202079
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO202079
Regards,
The Mondo Team
Mondo's reply24 Mar 2022, 14:26
Official
Good day Emily,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO202079
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO202079
Regards,
The Mondo Team