LM
Lekau M
1 reviews | Active since Mar 2022
21 Mar 2022, 10:05
Bad service
Very bad experience got a contract from them with Telkom its been a month now my Sim hasn't been activated, they tell me I must go to a telkom store to do a Sim swap, been to telkom and they can't assist me because I do not have a number/contract according to their system and theres nothing they can do to assist me. Countless times I've tried to get assistance but none.
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
22 Mar 2022, 08:18Hi Lekau,
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Please note that an urgent activation request has been sent to the Telkom activations team.
Once your line is activated, we will advise you.
We do apologize for the delay and for the level of service which you have received thus far.
Case Number: RCO200551
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Please note that an urgent activation request has been sent to the Telkom activations team.
Once your line is activated, we will advise you.
We do apologize for the delay and for the level of service which you have received thus far.
Case Number: RCO200551
Regards,
The Mondo Team
Mondo's reply22 Mar 2022, 08:18
Official
Hi Lekau,
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Please note that an urgent activation request has been sent to the Telkom activations team.
Once your line is activated, we will advise you.
We do apologize for the delay and for the level of service which you have received thus far.
Case Number: RCO200551
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us about your Telkom activation query.
Please note that an urgent activation request has been sent to the Telkom activations team.
Once your line is activated, we will advise you.
We do apologize for the delay and for the level of service which you have received thus far.
Case Number: RCO200551
Regards,
The Mondo Team
Mondo's replyOfficial
22 Mar 2022, 15:16Hi Lekau,
Trust you are well.
Please note that your Telkom activation has been done.
Kindly remove the sim card from your device for 20-30 minutes, re-insert into your device and you will receive connectivity.
We do apologize for the delay.
You query has been resolved and will be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom activation has been done.
Kindly remove the sim card from your device for 20-30 minutes, re-insert into your device and you will receive connectivity.
We do apologize for the delay.
You query has been resolved and will be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a great day further.
Regards,
The Mondo Team
Mondo's reply22 Mar 2022, 15:16
Official
Hi Lekau,
Trust you are well.
Please note that your Telkom activation has been done.
Kindly remove the sim card from your device for 20-30 minutes, re-insert into your device and you will receive connectivity.
We do apologize for the delay.
You query has been resolved and will be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a great day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom activation has been done.
Kindly remove the sim card from your device for 20-30 minutes, re-insert into your device and you will receive connectivity.
We do apologize for the delay.
You query has been resolved and will be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a great day further.
Regards,
The Mondo Team