RR
Ramokone R
1 reviews | Active since Jul 2021
26 Jul 2021, 17:47
Bad service
It was so bad, my contract was renewed with me dealing what they said I should, so I'm not happy with that
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
26 Jul 2021, 20:13Hi Ramokone,
Thank you for taking the time to write to us regarding your recent Telkom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128544
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your recent Telkom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128544
Regards,
The Mondo Team
Mondo's reply26 Jul 2021, 20:13
Official
Hi Ramokone,
Thank you for taking the time to write to us regarding your recent Telkom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128544
Regards,
The Mondo Team
Thank you for taking the time to write to us regarding your recent Telkom upgrade.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO128544
Regards,
The Mondo Team
Mondo's replyOfficial
28 Jul 2021, 08:58Hi Ramokone,
Trust you are well.
Please note that a cancellation has been submitted to Telkom.
Once cancellation is done, you will be advised accordingly.
Regards,
The Mondo Team
Trust you are well.
Please note that a cancellation has been submitted to Telkom.
Once cancellation is done, you will be advised accordingly.
Regards,
The Mondo Team
Mondo's reply28 Jul 2021, 08:58
Official
Hi Ramokone,
Trust you are well.
Please note that a cancellation has been submitted to Telkom.
Once cancellation is done, you will be advised accordingly.
Regards,
The Mondo Team
Trust you are well.
Please note that a cancellation has been submitted to Telkom.
Once cancellation is done, you will be advised accordingly.
Regards,
The Mondo Team
Mondo's replyOfficial
05 Aug 2021, 16:34Hi Ramokone,
As discussed with Kim, please note that your Telkom contract has been migrated to prepaid.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
As discussed with Kim, please note that your Telkom contract has been migrated to prepaid.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Mondo's reply05 Aug 2021, 16:34
Official
Hi Ramokone,
As discussed with Kim, please note that your Telkom contract has been migrated to prepaid.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
As discussed with Kim, please note that your Telkom contract has been migrated to prepaid.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team