BAD SERVICE

The service is very poor, I did my application on 20 September and submitted all my documents however I did not get feedback, when I called I was told to wait for the courier company. On the 6th of October I received a call from one of their agent asking if I was not interested in a cell phone contract and when I told him I already have a pending application, he checked and told me my order was cancelled due to no stock. No communication 😡. He then convinced me to start another application and he will push that I get my delivery by Friday however when I call to track the status I am being sent from post to pillar with no hope that I will get the cell phone as the application is still pending, again no communication I need to follow up all the time. I have sent an email to customer care but I did not receive any feedback.