SM
Sade M
1 reviews | Active since Apr 2014
20 Aug 2021, 14:30
Bad service
Unfortunately I have not had good service from Mondo. They didn't answer my phone call, they haven't responded to emails. Disappointing. To think all I am trying to do is cancel an order that hasn't even been delivered yet?!
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Replies (1)
Mondo's replyOfficial
20 Aug 2021, 14:33Hi Sade,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131817
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131817
Regards,
The Mondo Team
Mondo's reply20 Aug 2021, 14:33
Official
Hi Sade,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131817
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131817
Regards,
The Mondo Team