LL
Lebohang L
1 reviews | Active since Aug 2021
20 Aug 2021, 11:48
Bad service
It took mondo a month before the could deliver my devices. Now it has been 3 weeks since they delivered but my SIM cards are still not connected. I am very disappointed because I trusted Mondo so much
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
20 Aug 2021, 12:05Hi Lebohang,
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131749
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131749
Regards,
The Mondo Team
Mondo's reply20 Aug 2021, 12:05
Official
Hi Lebohang,
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131749
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom activation.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO131749
Regards,
The Mondo Team
Mondo's replyOfficial
24 Aug 2021, 13:51Hi Lebohang,
Trust you are well.
We have found that your Telkom activation was done.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
We have found that your Telkom activation was done.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Mondo's reply24 Aug 2021, 13:51
Official
Hi Lebohang,
Trust you are well.
We have found that your Telkom activation was done.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Trust you are well.
We have found that your Telkom activation was done.
Your query is resolved and will be closed.
Thank you for allowing us to look into your query.
Please call or email us if you have any further queries.
Regards,
The Mondo Team