FL
Francois L
1 reviews | Active since Oct 2021
11 May 2022, 11:30
Bad service
Hi there, I did the upgrade on the 3rd of March, i have not received my phone yet. There was a problem with stock. So I phone Mondo and spoke to someone there, she said someone will phone me to discuss other options. Still waiting for the phone call. Yesterday spoke to someone to cancel the upgrade and again someone will phone me, no one did
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Mondo's replyOfficial
11 May 2022, 11:48Hi Francois,
Thank you for taking the time to write to us about your MTN application query.
Please note that as per our records, a request has been escalated to the sales team to get in touch with you.
Kindly note that a follow-up has been sent to the sales team.
We do apologize for the delay.
Case Number: RCO223672
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application query.
Please note that as per our records, a request has been escalated to the sales team to get in touch with you.
Kindly note that a follow-up has been sent to the sales team.
We do apologize for the delay.
Case Number: RCO223672
Regards,
The Mondo Team
Mondo's reply11 May 2022, 11:48
Official
Hi Francois,
Thank you for taking the time to write to us about your MTN application query.
Please note that as per our records, a request has been escalated to the sales team to get in touch with you.
Kindly note that a follow-up has been sent to the sales team.
We do apologize for the delay.
Case Number: RCO223672
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application query.
Please note that as per our records, a request has been escalated to the sales team to get in touch with you.
Kindly note that a follow-up has been sent to the sales team.
We do apologize for the delay.
Case Number: RCO223672
Regards,
The Mondo Team