WB
Wesley B

1 reviews | Active since Sept 2021

10 Oct 2023, 12:19

Bad service

If you apply for n Contrat phone they neva call you back am waiting three months now but they want customers other people is also complaining about their services

0
Replies (1)
Mondo
Mondo's reply10 Oct 2023, 16:03
Official
Hi Wesley ,

We sincerely apologise for the way in which the cancellation of your order was managed. 

We understand the inconvenience this has caused you. At Mondo, we strive to meet all our customers' expectations and we’re sorry for falling short in this instance.

Please know, we have escalated your application. We’ll keep you updated as we go. 

Your feedback is invaluable to us and we appreciate you taking the time to share your thoughts with us. Our team is committed to ensuring that you have only positive experiences with us going forward.

Warm Regards,

The Mondo team