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Onisha E

1 reviews | Active since Sept 2019

07 Oct 2019, 12:00

bad service

disappointed in the service, waited for the phones for over a month and finally when i got it the sim cards are not activated for over a week what type of service it this and how do u guys expect me to be happy if u deduct my money but i have not enjoyed the benefits?

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Replies (3)
Mondo
Mondo's reply07 Oct 2019, 12:35
Official
Good Day Onisha, 

Thank you for raising your query with us.

Please note that we are attending to your query with the utmost urgency.

Kind Regards,

Mondo Team
Mondo
Mondo's reply09 Oct 2019, 16:33
Official
Good Day Onisha, 

Please note that our team attempted contacting you yesterday and again today to resolve your query however we haven't been successful.

Our office hours are from 08h00 to 17h00. 

Kindly respond to our email to advise what time you are available during those hours to resolve your query.
Kind Regards,

Mondo Team
Mondo
Mondo's reply14 Oct 2019, 13:01
Official
Good Day Onisha, 

Please note that your lines have been successfully activated and your query is resolved.

Should you have any further queries please feel free to email us or call us.
Kind Regards,

Mondo Team