cP
corne P
1 reviews | Active since Mar 2016
15 Mar 2016, 10:15
Bad service
I got a call from MONDO 1 weeks back for a mobile contract deal sounded good so I accepted, was told I would receive the device in 2 to 5 days, my account was also debited with R99 and for something I did not even receive, I want to cancel this as it is not the way to do business!!!<br> After receiving a sms that explains the package, the deal was not as the telephonic call.<br>
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
15 Mar 2016, 10:29Hello Corne Papenfus,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Mondo's reply15 Mar 2016, 10:29
Official
Hello Corne Papenfus,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Mondo's replyOfficial
14 May 2016, 10:46Hello Corne Papenfus,
Thank you for allowing us to investigate and resolve your query.
As per your discussion with Kimona, your query has been resolved.
We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care
***
Mondo's reply14 May 2016, 10:46
Official
Hello Corne Papenfus,
Thank you for allowing us to investigate and resolve your query.
As per your discussion with Kimona, your query has been resolved.
We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.
Kind Regards
Mondo Customer Care
***