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Raees O

1 reviews | Active since Sept 2014

18 Feb 2016, 07:51

bad service

yesterday i phone mondo to find out how fair they are with my cancelasion from TELKOM i spoke to THINDILE at the call centre she say she will send KIMONA and email to call me but still no call.The service i received from Mondo is very bad always promise to call you back but no call

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Replies (2)
Mondo
Mondo's reply18 Feb 2016, 07:59
Official
Hello raees olivier,

Thank you for raising your query with Mondo Customer Care.

Kindly note that we are busy investigating your query and will revert with feedback ASAP.

Please do not hesitate to contact us, should you have any further queries.

Kind Regards
Mondo Customer Care
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Mondo
Mondo's reply07 Oct 2016, 10:21
Official

Hello raees olivier,

Thank you for allowing us to investigate and resolve your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.

Kind Regards

Mondo Customer Care ***.