CE
Clint E
1 reviews | Active since Nov 2016
01 Mar 2022, 16:48
Bad Service
I'm not happy every time I speak to someone else the story changes the consultant consistently lies and it is such a bad experience speaking to anyone from Mondo
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
01 Mar 2022, 16:55Good day Clint,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO191984
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO191984
Regards,
The Mondo Team
Mondo's reply01 Mar 2022, 16:55
Official
Good day Clint,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO191984
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO191984
Regards,
The Mondo Team
Mondo's replyOfficial
08 Mar 2022, 16:26Hi Clint,
Trust you are well.
Please note that your query has been escalated to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your query has been escalated to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's reply08 Mar 2022, 16:26
Official
Hi Clint,
Trust you are well.
Please note that your query has been escalated to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your query has been escalated to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's replyOfficial
04 Apr 2022, 13:55Hi Clint,
Trust you are well.
As per our records, your MTN application has been canceled.
Kindly note that the above query will now be closed.
Regards,
The Mondo Team
Trust you are well.
As per our records, your MTN application has been canceled.
Kindly note that the above query will now be closed.
Regards,
The Mondo Team
Mondo's reply04 Apr 2022, 13:55
Official
Hi Clint,
Trust you are well.
As per our records, your MTN application has been canceled.
Kindly note that the above query will now be closed.
Regards,
The Mondo Team
Trust you are well.
As per our records, your MTN application has been canceled.
Kindly note that the above query will now be closed.
Regards,
The Mondo Team