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Raees O

1 reviews | Active since Sept 2014

16 Jan 2016, 11:50

bad service

Mondo service is BAD.7months ago they phone me for a wifi router.when courier deliver it was n tab.i phone mondo and to uplift the tab and cancel very thing.they promise me they will.i phone them more that 7times also speak to a manager but still nothing.PHONE TELKOM THEY SAD I MUST SORT IT OUT WITH MONDO.HOW CAN TELKOM US THEM??????<br>

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Replies (2)
Mondo
Mondo's reply16 Jan 2016, 11:54
Official
Hello raees olivier,

Thank you for raising your query with Mondo Customer Care.

Kindly note, we are investigating your query and will revert with feedback shortly.

We would like to apologize for any inconvenience caused.

Kind Regards,

Mondo Customer Care
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Mondo
Mondo's reply07 Oct 2016, 10:03
Official

Hello raees olivier,

Thank you for allowing us to investigate and resolve your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.

Kind Regards

Mondo Customer Care ***.